UX, maintenance and staff augmentation for software in production
Infoloop improves software that is already in production. The work covers UX and accessibility fixes, process changes, maintenance and developers who join your team. It suits manufacturing, technology, commerce and education companies whose staff rely on live systems every day. Support clients get a report every month.
Request a software review- 90%less timesheet admin for a three-plant manufacturer
- +38%conversion after a Shopify store rebuild
- 2.1xqualified leads from a search-optimized Webflow website
Get more from what you run
Monthly report includedFrom fixes to people on your team
- UX audits
- Process clean-up
- Devs who join you
A monthly report, always in your inbox
Request a quoteAgreed response times. A report every month.
Services for software in production
Four services for live systems: easier screens, fewer manual steps, fewer outages and extra team capacity.
UX optimization and accessibility
Hands-on testing of real tasks, including keyboard and screen reader checks against WCAG, the accessibility standard. Each issue we find is then fixed on the live site.
IT strategy and process optimization
A written map of how work moves between teams and tools today. Duplicate data entry is removed, and every change comes with a written estimate.
Application maintenance and support
Monitoring around the clock, fixes within agreed response times and a plain monthly report for software already in production.
IT staff augmentation
Experienced developers and designers join your team, most within 1 to 2 weeks. You interview each person first, and they work in your tools and processes.
Our process
Assess, price, then improve
An assessment comes first, then a priced list of fixes, then the work itself.
01A 30-minute discovery call
You describe the slow screens, recurring failures and blocked users. We outline what the assessment will cover first.
02Assessment of the live system
We test the application by hand, observe daily operations or review the code and hosting setup. Each finding is ranked by how many users it blocks.
03A priced improvement plan
One page lists each fix, its estimated cost and the agreed response time. No work starts until you approve it in writing.
04Release and ongoing support
Approved fixes go live on your site or application. Ongoing support then covers monitoring, fixes within agreed response times and a monthly report.
Why Infoloop for live software
- 01Findings fixed, not only reported
- 02Manual testing, including keyboard and screen reader checks
- 03Response times agreed in writing
- 04An estimate for every fix before work begins
- 05Systems developed by other vendors are welcome
- 06You interview every developer before they start
- 07Offices in Surat, India and Dover, Delaware
Findings fixed, not only reported
live software
Manual testing, including keyboard and screen reader checks
Response times agreed in writing
An estimate for every fix before work begins
What our clients say
The difference is they did not leave. Every month we get a report, fixes and one clear next step.
Our Shopify rebuild paid for itself in the first quarter. Conversion is up 38% and they still manage it for us.
More cars through the same bays, with fewer staff hours on admin. That is growth that did not cost us a new building.
Get more value from your current software
Book a review of your website or application. You receive a ranked list of improvements, each with its own estimate.
Client ratings
Rated 4.9
Rated 4.8
Rated 4.7
Rated 4.7