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Home/ Industries/ Automotive and aftermarket software | infoloop

Industries

Software for garages, workshops and parts businesses

You fix cars and sell parts. We build the systems that book the work, track the job and keep the stock straight, then we run them after launch. One partner for the workshop system and the website that feeds it.

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Where we help

Software for garages, workshops and parts businesses, end to end.

Garage and workshop management

One place for job cards, bay scheduling, bookings, parts and invoicing, with vehicle and service history attached to the customer. Built on our Garage Management System and configured to how your shop actually works.

Multi-branch scheduling and capacity

Head office sees live bay capacity across every site, so work can move to the branch that can take it. Brightlane Auto Group put nine branches on one scheduling view and bay utilisation rose 28%.

AI agents for the front desk

An agent that triages booking enquiries, fills cancellations and sends service or MOT reminders before customers drift elsewhere. It runs with guardrails, monitoring and a rollback path, not as an experiment.

Parts and stock control

Stock tied to the job book, with reordering flagged before a job stalls on a missing part. You see what is committed to open jobs, what is on the shelf and what needs ordering today.

Booking sites and parts stores

A fast Webflow site with online booking that fills quiet bays, or a Shopify store for parts and accessories. Built to load quickly on a phone in a car park and to take the enquiry there and then.

Migration and integrations

We move customers, vehicles and job history off paper diaries, spreadsheets and the tools you are leaving. Where a system stays, such as your accounts package or a parts catalogue, we integrate rather than duplicate.

How it runs

Plan. Build. Run.

01

A 30 minute call

You tell us how many sites and bays you run, how work gets booked today and where the day leaks. We ask about parts, invoicing and what already works well enough to keep. No slide deck, no discovery fee.

02

Fixed scope, timeline and price

You get a written scope with what is being built, in what order, by when and for how much. If something falls outside it, we say so before work starts rather than sending a change note halfway through.

03

Build and roll out branch by branch

We configure the system, migrate your history and go live one site at a time so nobody loses a working day. Brightlane went from nine separate booking methods to one system in eleven weeks.

04

We run it from then on

Monitoring, fixes to an agreed response target, security updates, small improvements and a monthly report showing what changed and what it did. You keep fixing cars. We keep the system upright.

Why infoloop

We do not hand over and leave.

  • We stay on after launchMost agencies hand over a build and disappear. Our managed retainer means the same team monitors the system, fixes what breaks and keeps improving it, with a report every month.
  • We have done this in automotiveBrightlane Auto Group runs nine branches on a system we built and still run. Bay utilisation went up 28%, and the group opened its next branch without adding back-office headcount.
  • A working system, not a blank pageOur Garage Management System already handles job cards, bookings, parts and invoicing. We shape it to your services and pricing instead of billing you for a year of building the obvious.
  • AI where it earns its placeWe put agents on booking triage, reminders and reorder because those jobs are repetitive and rule-based. Everything else stays with your staff, and every agent has guardrails and a rollback path.
  • One partner for system and siteThe booking form on your website and the diary in the workshop are the same job. We build both, so an online enquiry lands in the bay schedule instead of an inbox somebody checks at lunchtime.

What you get

Every engagement includes these, in writing, before work starts.

  • A garage management system configured to your services, pricing and bay layout
  • Your customer, vehicle and job history migrated off paper diaries and spreadsheets
  • Live bay capacity across every branch in one head office view
  • An AI assistant that triages booking enquiries and sends service-due reminders
  • Parts reordering tied to the job book so vans are not held up waiting
  • A Webflow booking site or a Shopify store for parts and accessories

Who this is for

Three situations where this is the right call.

You have grown to several branches

Each site books its own way: a paper diary at one, a spreadsheet at another, a free widget on the website. Head office cannot see capacity, double bookings happen, and someone rebuilds the numbers by hand every evening.

One workshop, a phone and a diary

The work is there but the day disappears into calls, paper job cards and chasing invoices. You want online booking, reminders that bring service-due customers back, and one screen instead of four.

You sell parts as well as fix cars

Trade counter, workshop and an online store all pulling from the same shelf, tracked in different places. You want stock, orders and jobs in one system, and a store that does not need manual price updates.

Proof

Software we built, and still run.

Nine garage branches on one system

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Garage management system

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Questions

What buyers ask us first.

Do you work with single-site garages, or only multi-branch groups?
Both. The system runs a single-bay independent as well as it runs a group. Brightlane Auto Group has nine branches on it, and the same configuration work happens whether you have one site or ten. What changes is the scope. A single workshop mostly needs job cards, bookings, parts and invoicing. A group also needs group-wide capacity, per-branch reporting and the ability to move work between sites. We scope to your size on the first call and price accordingly.
How long does it take to go live?
It depends on how many sites you run and how much history has to move. Brightlane Auto Group put nine branches on one system in eleven weeks, rolled out one site at a time so no branch lost a working day. A single workshop is a shorter job. Whatever the size, you get a date in the written scope before the build starts, not an estimate that drifts. Migration of customer, vehicle and job history is part of that timeline, not an extra phase bolted on afterwards.
What does it cost, and how is the engagement structured?
It starts with a 30 minute call. From that we write a fixed scope, timeline and price for the build, so you know the number before you commit rather than watching a day rate accumulate. After launch there is a monthly managed retainer covering monitoring, fixes, security updates and improvements. What you pay depends on how many branches you run, how much data has to move, and whether you also want the website or the store. We do not quote before we understand those things.
What happens after launch? Do we get handed the keys and left?
No. Running the system afterwards is the main part of what we do. Under our managed retainer we monitor the system, fix problems to an agreed response target, apply security updates, make small improvements as your shop changes, and send a monthly report on what changed and what effect it had. Brightlane has been live under that arrangement since launch. If you would rather take it in-house later, you can. It is your system and your data.
Can you replace our current tools, or do you work alongside them?
Usually a mix. Paper diaries, booking spreadsheets and standalone job card tools get consolidated into one system, and the data comes with them. Where something is doing its job well and you do not want to move it, such as your accounts package or a supplier's parts catalogue, we integrate rather than duplicate, so figures are not typed in twice. We work out which is which during scoping and put it in writing before the build, so there is no argument later about what stays.
Where does AI actually help in a workshop, and is it safe near customers?
The jobs worth automating are repetitive and rule-based: triaging booking enquiries, filling cancellations, sending service and MOT reminders, and flagging parts to reorder before a job stalls. That is where we put agents. They run in production with guardrails on what they can say and do, monitoring on every action, and a rollback path if behaviour drifts. Anything involving a judgement call, a price change or an unhappy customer goes to a person. An agent nobody can watch or switch off does not go live.

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Running a garage, workshop or parts business? Let us put it on one system.

Book a 30 minute call. Tell us how many bays and branches you run and how you book work today. You will leave with a clear scope, a timeline and a price, and we will run it after launch.

Book a call → Get the CTO checklist
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