Security
Encryption in transit and at rest, least-privilege access, full audit trail and tested backups.
Security details →Trust center
Security, privacy and reliability, in one place.
Everything your security and procurement teams need to evaluate infoloop. We build and run software in production, so trust is built into how we work.
★ 4.9 Trustpilot·★ 4.8 Google·★ 4.7 Clutch·Certified Webflow & Shopify Partners
Trust and security
Data and privacy
GDPR-ready by design, with consent, data handling and deletion built in. DPA available on request.
Privacy policy →Reliability
We monitor uptime 24/7 and report it every month. 99.9% uptime across the software we run.
How we run it →Compliance
We operate to SOC 2 controls today and are completing formal certification. Vendor questionnaires welcome.
Request our posture →Trust FAQ
What procurement teams ask.
Can you complete our vendor security questionnaire?
Yes. Send it over and we will complete it and walk your team through our security posture on a call.
Do you provide a DPA and list of sub-processors?
Yes. We provide a Data Processing Agreement on request and keep an up-to-date list of sub-processors.
How do you handle our data with AI?
We build on your data with least-privilege access and guardrails, and we do not train third-party public models on your private data without explicit agreement.
Where is data stored?
In reputable cloud infrastructure in the region you need, encrypted at rest, aligned to your compliance requirements.
Evaluating infoloop? We will make it easy.
Send your security review or book a call, and we will give your team everything they need.