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Extra senior capacity for ISVs and technology companies

For software vendors with a roadmap longer than the team. We add senior engineers to your existing process, or take a module end to end, and we stay on to run what we ship.

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Where we help

What we build for ISVs & Technology Companies.

Senior engineers inside your team

Engineers who join your standups, your board and your review process. They work in your repository, to your coding standards and your definition of done. No parallel process, no shadow backlog to reconcile later.

A module built end to end

You carve off a piece of the product: a reporting layer, a billing rework, a new admin console. We scope it, build it against your architecture, and hand back code your own engineers can maintain.

AI features inside your product

Copilots and agents your customers use: search over their own data, drafted replies, guided setup. Built with guardrails, evaluation, monitoring and a rollback path, because it ships to your users under your name.

Integrations and connectors

The connector backlog sales keeps promising. We build integrations against third-party APIs, handle auth, rate limits, retries and partial failures, and write the tests that catch a breaking change early.

Marketing site and docs on a CMS

Your product marketing site and documentation on Webflow or a headless CMS such as Strapi, so marketing can ship a page without waiting for a release. Built to match the product, not fight it.

Ongoing run and support

After launch we monitor, fix, patch and improve on a monthly retainer. Response targets on issues, security updates applied, small changes done as they come up, and a report each month showing what moved.

How it runs

Plan. Build. Run.

01

A 30 minute call

We ask what the roadmap looks like, where it is blocked and what your team already does well. If the honest answer is that you need a permanent hire rather than us, we will say so on that call.

02

Fixed scope, timeline and price

You get it in writing: what gets built, in what order, by when, at what cost. Where a piece is genuinely unknown, we say so and time-box it rather than padding an estimate you have no way to check.

03

Build inside your process

We work in your repository, your branch strategy, your CI. Progress is visible in your tracker, not in a status email. Your engineers review our pull requests, so nothing lands that your team would not have written.

04

Hand over, then run

We hand over documentation, tests and a walkthrough with the engineer who will own the code. If you want us to keep running the part we built, the retainer starts and the monitoring stays on.

Why infoloop

We do not hand over and leave.

  • We stay after the handoverMost agencies bill the build and leave at launch. We run what we ship: monitoring, fixes with response targets, security updates and a monthly report. The incentive is code that keeps working.
  • We write code your team inheritsEverything goes into your repository, in your stack, with tests and comments aimed at whoever picks it up next. No private framework, no dependency on us to change a field label.
  • AI that survives real usersWe have put agents and copilots into production with guardrails, monitoring and a rollback path, including a support copilot for a fintech client. Demos are easy. Live traffic is the hard part.
  • Senior people, no bench paddingYou get engineers who have shipped products before, not juniors learning on your roadmap. We would rather send two people who need no supervision than five who need managing.
  • A record you can checkOver 50 products shipped across six countries, 99.9 per cent uptime on what we run and a 4.8 average client rating. Ask on the call and we will walk you through the relevant work.

What you get

Every engagement includes these, in writing, before work starts.

  • A written scope with what is built, in what order, by when and at what price
  • Code in your repository, in your stack, reviewed by your own engineers
  • Automated tests and a CI pipeline that runs them on every pull request
  • Architecture notes and API documentation written for the engineer who inherits it
  • Monitoring, alerting and a tested rollback path for anything that reaches users
  • A monthly report on uptime, issues fixed, changes shipped and what we suggest next

Who this is for

Three situations where this is the right call.

The roadmap is longer than the team

You have committed features to customers for this quarter and the hiring pipeline will not close in time. You need two or three senior engineers who can be productive inside a fortnight, working in your process rather than beside it.

One module is blocking the release

There is a well-defined piece nobody has capacity for: a reporting layer, an admin console, a migration off an ageing part of the stack. You want it scoped, built and handed back without pulling your core team off the roadmap.

Customers are asking for AI in the product

Your buyers now expect search, summaries or an assistant inside the product, and the prototype is not the problem. Getting it safe, evaluated, monitored and reversible under live traffic is. You want it built once, properly.

Proof

Software we built, and still run.

Hire a dedicated team

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We run: the managed retainer

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Questions

What buyers ask us first.

How do your engineers work with our existing team?
infoloop engineers work inside your process, not alongside it. That means your repository, your branch and release strategy, your CI, your tracker and your standups. Your engineers review our pull requests, so nothing merges that your team would not have written itself. We do not run a parallel backlog or a separate status process that has to be reconciled later. For software vendors this matters more than for most clients, because the code becomes part of a product you will maintain for years after we finish.
What does an engagement cost and how is it structured?
Every engagement starts with a 30 minute call, after which we send a fixed scope, timeline, price and start date before any work begins. Two shapes are common for software vendors: senior capacity added to your team for an agreed period, or a defined module scoped and delivered as a fixed piece of work. Support afterwards is a separate monthly retainer covering monitoring, fixes with response targets, security updates and improvements. We do not publish a rate card, because the number depends on seniority, duration and how much of the run side you want.
What happens after the work is launched?
We hand over documentation, tests and a walkthrough with the engineer who will own the code, so your team can maintain it without us. If you would rather we kept running it, the managed retainer covers monitoring, fixes against agreed response targets, security updates, small improvements and a monthly report showing uptime, what broke, what we fixed and what we suggest next. We run to 99.9 per cent uptime on the systems we look after. You can end the retainer and keep everything: the code, the pipeline and the documentation are yours from the first commit.
Who owns the code and the intellectual property?
You do. Code lands in your repository from the first commit, under your ownership, and the same applies to designs, documentation, test suites and deployment configuration. We do not build on a private framework that ties you to us, and we do not reuse work built for one client in another client's product. Where we use open source we tell you which packages and under which licences, so your own customer security reviews do not turn up surprises months later.
Can you build AI features that go in front of our customers?
Yes. We put agents and copilots into production rather than into demos, including a support copilot for a fintech client. In practice that means defining what the feature must never do, constraining it to the data it is allowed to see, evaluating it against real examples before release, logging what it does in production, and keeping a rollback path so a bad change can be reversed in minutes rather than in a release cycle. If your customers are regulated, we build the audit trail in from the start rather than adding it after the first awkward question.
How do you handle access to our codebase and customer data?
We work on the least access that lets us do the job: named engineers only, scoped repository and environment access, and no production customer data in development. Where realistic data is needed for testing we use anonymised or synthetic fixtures. Access is revoked when the engagement ends. We work inside the controls you already have, including your own security review and the obligations you carry to your customers, and we will complete your vendor questionnaire honestly. We do not claim certifications we do not hold, and we will say plainly where a control sits with you rather than with us.

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Book a 30 minute call about your roadmap gap

Bring the roadmap, the module or the AI feature that keeps slipping. You leave with a clear view of how we would approach it, and if we are not the right fit for it we will tell you on the call.

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