Accessibility and UX optimization services, tested against WCAG 2.2
Infoloop's website accessibility audit and remediation service removes the barriers that block visitors on your website or online store. Testing follows how keyboard and screen-reader users navigate, measured against the Web Content Accessibility Guidelines (WCAG). We then remediate each failure and retest it. You receive a written price before testing begins.
Request an audit- +38%conversion after a Shopify store rebuild for a DTC brand
- 2.1xqualified leads from a new Webflow website for a software company
- 90%less timesheet admin once the OpsDeck HRMS attendance module went live at a three-plant manufacturer
Rebuild, results
LiveTested by hand, to WCAG 2.2 AA
- Keyboard only
- Screen reader
- Checkout journey
Price in writing, before we start.
Request a quoteManual testing against WCAG. Retested after every fix.
Accessibility and UX optimization for your industry
Accessibility barriers sit in different places in each industry. These are the user flows we audit and remediate most often in each.
Manufacturing
Dealer portals, product specifications and quote request forms that work on mobile devices, with fewer required fields
Automotive and garages
Online booking that customers complete in one session on any phone, with clear error messages
Consumer platforms
Registration, profiles and account settings that work by keyboard and screen reader, in plain language
SaaS and technology
Sign-up, onboarding and pricing pages with fewer steps, plus application screens tested with assistive technology
Energy and utilities
Outage notices, bill payment and account management that every customer can complete, including by keyboard
Enterprise software
Product screens that pass the accessibility checks in large buyers' procurement reviews
eCommerce and D2C
Product pages and checkout with fewer fields, sufficient color contrast and a keyboard-only payment path
Education and training
Course catalogs, enrollment and learning interfaces that every learner can use, on any device
How we work
Our accessibility audit and remediation process
Four stages, with the price in writing before remediation begins.
01Discovery call
You share the site, its priority tasks and the trigger for the review: a complaint, a customer request or a procurement questionnaire. We confirm what to test first and whether the engagement fits.
02Manual audit, prioritized findings
We test your main page templates and key tasks manually, with a keyboard and a screen reader. Each issue is prioritized by who it blocks and how severely. The remediation price and timeline go in writing first.
03Remediation and retesting
Remediation starts with complete blockers, such as a form nobody can submit. Where a page needs a new layout, our UI and UX designers redesign it. Each fix is retested and documented with before-and-after evidence.
04Ongoing retesting, if required
New pages and forms can reintroduce barriers. We review new work before release, rerun the tests on your schedule and report each month. This work is billed hourly against an agreed estimate.
Why Infoloop for UX and accessibility
- 01Remediation included, not just a report
- 02Manual testing with keyboard and screen reader
- 03A written price before testing starts
- 04Fixes made directly in your site's code
- 05Prioritized findings in plain language
- 06Retests on a schedule you set
- 07Security and NDAs as standard
Remediation included, not just a report
UX and accessibility
Manual testing with keyboard and screen reader
A written price before testing starts
Fixes made directly in your site's code
Industries we run accessibility and UX work for
Manufacturing, technology, commerce and education companies whose websites and online stores must be usable by every customer, buyer and auditor. Infoloop is headquartered in India and works with clients worldwide.
- Manufacturing
- Automotive and mobility
- Agriculture and AgriTech
- Energy and utilities
- AI startups
- B2B SaaS
- Enterprise software
- ISVs and technology companies
- eCommerce and retail
- D2C brands
- Consumer platforms
- EdTech
- Learning platforms
- Corporate training
Technologies we test and fix for accessibility
| CMS and web |
|
|---|---|
| eCommerce |
|
| Frontend |
|
| Design |
|
What our clients say
Our Shopify rebuild paid for itself in the first quarter. Conversion is up 38% and they still manage it for us.
The difference is they did not leave. Every month we get a report, fixes and one clear next step.
More cars through the same bays, with fewer staff hours on admin. That is growth that did not cost us a new building.
FAQs
Questions about UX optimization and accessibility
Straight answers. If yours is not here, ask us on the call.
What does a website accessibility audit include?
A manual test of your main page templates and key tasks against WCAG 2.2 level AA, using a keyboard and a screen reader. Automated scanners run first, but they detect only some issues. You receive every issue prioritized by impact, with its location and the recommended fix.
What is WCAG, and which version do you test against?
WCAG (Web Content Accessibility Guidelines) is the international standard for accessible websites. It has three conformance levels: A, AA and AAA. We test against WCAG 2.2 level AA, the level most enterprise buyers and public agencies require. We do not issue certificates. Whether the ADA applies to your site is a question for your legal counsel.
What does a website accessibility audit cost?
A clearly scoped audit has a fixed price, quoted after a 30-minute call and a brief site review. It depends on the number of page templates and key tasks, not the total page count. Testing is priced separately from remediation, so your developers can make the fixes if you prefer.
Will accessibility fixes change how our site looks?
Rarely. Most fixes are invisible to mouse users: heading order, form labels, button names and keyboard focus inside dialogs. Two changes can be visible: a focus outline on the selected element and a color contrast adjustment. Where a brand color fails, we propose the closest compliant shade. Your designers make the final decision.
How do you keep the site accessible after the fixes?
Through scheduled retesting. A new page, color or form can reintroduce barriers. We review new work before release and rerun the tests on your schedule, billed hourly against an agreed estimate. You receive a short summary each month. If your team prefers to handle this internally, we hand over our test notes.
How long does accessibility remediation take?
A few weeks for testing a typical business website or online store. Remediation time depends on the findings and where they sit in your code, so we price and schedule it after testing. If an issue blocks a purchase or a form submission, we report it the same day.
Find out where your site fails WCAG
Bring the complaint, the procurement question or the checkout customers abandon. After a 30-minute call, you receive a written test plan with the price.
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