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Hire UI/UX designers who hand over components, not pictures

For teams with a product that works but is hard to use, and no designer to fix it. You get research, flows, interface design and a component library your engineers can build from. The same team can run the software after launch.

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What they do

Hire UI/UX designers who hand over components, not pictures, end to end.

Discovery and user research

We watch people use what you have now. Interviews, session recordings and a walk through the support queue. You get the list of places the interface loses people, ranked by how much each one costs you.

Flows and information architecture

We map every screen and every state before anyone draws a pixel. Empty, loading, error, permission denied. Agreeing the flow on paper is cheaper than finding the missing state in a sprint review.

Interface design in Figma

Screens designed against your real content and real data, at the breakpoints your users actually have. Not a hero shot with placeholder text that collapses the moment a product name runs long.

Design systems and component libraries

Tokens, states and variants, named so the design file and the code agree. Your engineers build from a component with defined behaviour rather than measuring a flat image and guessing at hover.

Accessibility and readability

Contrast, focus order, target sizes, labels on every input. We design for keyboard and screen reader from the start, because retrofitting accessibility after the build costs more than doing it once.

Design for AI features

Copilot and agent interfaces have to show their working: what the model did, what it used, and how a person overrides it. We design the confirmation step, the audit trail and the fallback when the model is wrong.

How it runs

Plan. Build. Run.

01

A 30 minute call

You show us the product and tell us where it hurts. We tell you whether the problem is design, engineering or scope. You leave with a fixed scope, timeline and price, or an honest reason not to start.

02

Research and flows

We talk to your users and read your support tickets, then map the flows end to end. You sign off the structure before any interface work starts, so nothing expensive gets designed twice.

03

Design in the open, weekly

You see work every week, not at a single reveal. Screens go to your engineers as they settle, so the build starts before the last screen is finished and feedback arrives while it is still cheap to act on.

04

Handover and run

You get the Figma library, the component specs and a walkthrough with the engineers who will build it. If we build it too, the same team keeps it running: monitoring, fixes, improvements and a monthly report.

Why infoloop

We do not hand over and leave.

  • We build what we designOur designers sit with the engineers who ship the thing. A design that cannot be built gets caught in a corridor conversation, not three weeks later in a sprint.
  • We do not hand over and leaveMost agencies stop at the handover file. We run software after launch on a monthly retainer, so the design decisions that cause support tickets come back to us.
  • Components, not picturesYou get a library with defined states, tokens and naming, not a flat image an engineer has to interpret. That is the difference between building the screen once and rebuilding it after review.
  • Fixed scope and priceYou know the cost and the deliverables before we start. No hourly drift, and no invoice that grows because a round of revisions was never counted in the first place.
  • Shipped software, not a portfolioWe have put 50+ products into production across 6 countries, including a fintech support copilot and a DTC Shopify rebuild. Design here is judged by what happens after launch.

What you get

Every engagement includes these, in writing, before work starts.

  • A research summary with the top interface problems, ranked by cost
  • End-to-end user flows covering empty, loading, error and permission states
  • Designed screens at mobile, tablet and desktop breakpoints, using your real content
  • A clickable prototype for testing and stakeholder sign-off before build
  • A Figma component library with tokens, variants, states and naming
  • A handover walkthrough with the engineers who will build it, plus written specs

Who this is for

Three situations where this is the right call.

The product works but people cannot use it

Support keeps answering the same question, onboarding stalls at the same screen, and the team has patched around it for a year. You need someone to find the actual cause and redesign the path, not to restyle the buttons.

You have engineers but no designer

The team is shipping, and the interface is being decided in pull requests. You need design that arrives as components with defined states, at the pace the engineers build, without adding a permanent hire.

An AI feature is going in front of customers

An agent or copilot is heading for production and nobody has designed what a person sees when the model is uncertain, wrong, or acting on their behalf. You need the interface, the guardrails and the override designed together.

Questions

What buyers ask us first.

What do I actually receive at the end of a UI/UX design engagement?
infoloop delivers a research summary, end-to-end user flows, designed screens at mobile, tablet and desktop, a clickable prototype, and a Figma component library with tokens, variants and named states. Every component is specified so an engineer can build it without guessing at hover, focus, empty or error behaviour. We finish with a handover walkthrough with the engineers who will build it. The deliverable is a system your team can build from and extend, not a folder of images.
How much does it cost, and how is the engagement structured?
Every infoloop engagement starts with a 30 minute call. From that we write a fixed scope, timeline and price before any work begins, so you know what you are buying and what it costs. Design can be bought on its own, as part of a build, or as a retained stream alongside your own engineers. The price depends on the number of flows, the number of breakpoints and whether a component library already exists. We do not bill by the hour, and we do not send an invoice that grew during the project.
Can you work with our existing engineers and our current design system?
Yes. If you already have a component library, we extend it and follow its naming and token structure rather than starting again. If you do not have one, we build it. We work in Figma and hand over components with defined states, variants and written specs, so your engineers build from a definition rather than measuring a flat image. We also join your reviews while the build is happening, which is when most design questions actually get asked and answered.
How do you decide what to change, instead of guessing?
We start with evidence you already own: interviews with the people who use the product, a read through the support queue, session recordings, and the points in the funnel where people stop. That produces a ranked list of interface problems with the cost of each one attached. We design against that list and test the prototype before the build starts. Where there is no evidence, we say so and we test rather than assert. Opinion is fine for a first draft. It is not a reason to spend a build cycle.
What happens after launch?
The design does not end at launch, and neither do we. infoloop runs software on a monthly retainer: monitoring, fixes with agreed response targets, improvements, security updates and a monthly report. That means the interface decisions that generate support tickets come back to the people who made them. If the data shows a flow is failing, we change it as part of the retainer rather than opening a new project. Most agencies hand over and leave. We stay on the same system.
Do you design interfaces for AI agents and copilots?
Yes. infoloop puts AI agents and copilots into production with guardrails, monitoring and rollback, and the interface is part of that work. We design what a person sees when the model is confident, uncertain and wrong: the confirmation step before an action is taken, the trail showing what the agent used, and the route to a human. We design the fallback as carefully as the main path, because that is where trust in an AI feature is won or lost.

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Show us the screen that is losing people. We will design the fix.

Book a 30 minute call. Walk us through the product and where it hurts. You leave with a fixed scope, timeline and price for the design work, or an honest answer that you do not need us yet.

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