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Predictive Maintenance-Driven ERP for a Global Machinery Manufacturer

Predictive Maintenance-Driven ERP for a Global Machinery Manufacturer

Unified maintenance intelligence, order management, and supplier control across multi-plant operations
Infoloop replaced fragmented legacy systems with a unified ERP platform using predictive maintenance and real-time operational visibility to reduce downtime, improve fulfillment accuracy, and unlock significant cost savings.

Client Overview

A large-scale industrial machinery manufacturer serving the construction, mining, and agriculture sectors. The company operates three manufacturing plants, supports 1,200+ B2B clients globally, and generates over USD 350 million in annual revenue.

The Challenge

As operations expanded, disconnected systems and reactive processes began impacting performance.

  • Reactive maintenance cycles caused ~12 hours of unplanned downtime per month, resulting in USD 1.8M annual losses
  • Manual order tracking across 1,200+ clients led to fulfillment delays and errors
  • Supplier inefficiencies, including inconsistent pricing and delayed deliveries, reduced procurement reliability
  • Siloed legacy systems prevented cross-plant visibility and slowed decision-making

The manufacturer needed a single ERP platform capable of unifying maintenance, orders, suppliers, and plant operations-while enabling predictive, data-driven decisions.

Our Solution

A cross-functional Infoloop team delivered the ERP in 20 weeks, integrating IoT, core ERP workflows, and legacy systems while minimizing disruption to live plant operations.

Predictive Maintenance Intelligence

IoT sensor integration to monitor equipment health and predict failures 10-14 days in advance, enabling preventive maintenance and reducing breakdowns.

Centralized Order Management

Real-time order tracking, automated scheduling, and dispatch notifications to improve fulfillment accuracy and customer reliability.

Supplier Control & Procurement

Unified supplier database with performance scoring, delivery timelines, and automated purchase order generation to stabilize procurement cycles.

Multi-Plant Operations Dashboard

A single, centralized view of operations across all three manufacturing plants—supporting faster, data-backed decisions at leadership and plant levels.

Technologies Applied

The Outcome

The ERP transformation delivered measurable operational and financial gains:
  • 72% reduction in unplanned downtime within six months
  • Order fulfillment accuracy improved from 84% to 98%
  • 65% reduction in supplier delivery delays
  • 40% faster decision-making through consolidated operational data
  • USD 1.2M+ annual savings in maintenance costs
  • ERP architecture validated for future expansion to 5+ plants
The result was a shift from reactive manufacturing operations to proactive, resilient production, with clear cost savings and long-term scalability.

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